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  • WHAT WE DO
    • CONSULAR SERVICES FOR JAMAICAN CITIZENS
      • Passport and Citizenship Applications & Notarial Services
      • Authentication and Legalisation of Documents
      • Apostille Authentication Application Form
      • Arrest , Detention and Incarceration Overseas
      • Death, Severe Injury or Critical Illness While Travelling Abroad.
      • Emergency Assistance while Travelling Abroad
      • Enforcement of Child Maintenance Orders
      • Deportation
      • Protecting the rights and interests of Jamaican in vulnerable situations
    • CONSULAR SERVICES FOR OTHER NATIONALITIES
      • Getting Married in Jamaica
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      • Authentication and Legalisation of Documents
    • DIASPORA AFFAIRS
      • GJDC YC Elections 2025
      • JA-DEM
      • Global Jamaica Diaspora Council
      • Jamaica Diaspora Mentorship Academy
      • The Global Jamaica Diaspora Youth Council
      • GYDYC Instagram
      • Tracing your Jamaicans Roots
      • Returning to reside permanently in Jamaica
      • Procedures for Charitable Donations
    • FOREIGN TRADE
      • Foreign Trade Policy
      • Foreign Trade Policy (2017)
      • Action Plan for National Foreign Trade Policy,
        2017-2022
      • Trade Policy 2001
      • General Information on Jamaica's Trade
      • Bilateral Trade Agreements
      • Jamaica and the Caribbean Community (CARICOM)
      • The ACP/EU Trade Relationship
      • Multilateral Trade Relations
  • EMBASSIES/CONSULATES
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  • RESOURCES
    • VISA REQUIREMENTS
      • Travelling To Jamaica
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    • JA-DEM
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    • POLICIES & ACTION PLANS
      • Foreign Trade Policy, 2017-2022
      • National Diaspora Policy
      • Action Plan for National Foreign Trade Policy, 2017-2022
  • GOV OF JA
    • TABLE OF PRECEDENCE
    • GOVERNOR GENERAL
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Ministry of Foreign Affairs and Foreign Trade

MFAFT Customer Portal

Connect with our team for assistance with foreign affairs, consular matters, and foreign trade.

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Customer Service BranchVisit our customer service page for information and support. ↗

For urgent matters, please use the Ministry’s published contact numbers.

Contact the Customer Service Branch

THE HUGH LAWSON SHEARER BUILDINGMINISTRY OF FOREIGN AFFAIRS AND FOREIGN TRADE
2 Port Royal Street
Kingston, Jamaica

Tel: 1 876-676-4028-30

Fax: 1 876-929-6733

Email: csb@mfaft.gov.jm

Opening Hours

◷

Cashier and document collection

Monday–Friday 8:30 a.m.–2:00 p.m.

Apostille and legalization document collection
◷

All other services

Monday–Thursday 8:30 a.m.–5:00 p.m.

Friday 8:30 a.m.–4:00 p.m.

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Contact Us
  • The Hugh Lawson Shearer Building
    Ministry of Foreign Affairs and Foreign Trade
  • 2 Port Royal Street, Kingston
  • Email: info@mfaft.gov.jm
  • Call Us: (876) 676-4028
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