May 13, 2026
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MFAFT – Jamaica

Reported Ill-Treatment Under Investigation: Ministry Reminds Public of Complaints Procedure

October 19, 2016

The Ministry of Foreign Affairs and Foreign Trade notes with concern, media reports of Jamaicans recently ill-treated and denied entry to Trinidad and Tobago.

Senator, the Hon. Kamina Johnson Smith, Minister of Foreign Affairs and Foreign Trade called on the persons affected to make formal reports at the Ministry: “I was very upset by the accounts given in the video circulated on social media, but incidents like these must be reported to the Ministry of Foreign Affairs and Foreign Trade so that we can better represent your interests. We need you to give us information so we can support investigations.”

She continued: “We invite each of you, please come to our Dominica Drive offices and make your report, so that we can also work on preventing the recurrence of these incidents in so far as possible. The more information we have, the better.”

The Ministry advised that immediately following the newscast on the Jamaicans denied entry to the twin-island republic and their alleged ill-treatment, it alerted the Jamaican High Commission in Trinidad and Tobago, which then communicated with high level staff at the Trinidad and Tobago Immigration Department. A meeting with the Ministry of National Security of T&T and Caribbean Airlines has also been confirmed in short-order, on the matter.

An internal investigation at the airport in T&T has also begun and the Jamaican High Commission will be provided with a report upon completion.

In closing, the Ministry reminds the public that there is a formal CARICOM complaint form that can be filled out at either national airport upon return to Jamaica.

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MFAFT – Jamaica
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  • HOME
  • WHO WE ARE
    • ABOUT US
      • Vision and Mission Statements | Core Values
      • Mandate
      • History
    • MINISTRY OFFICIALS
      • Minister
      • Minister of State
      • Permanent Secretary
    • DIVISIONS / DEPARTMENTS / UNITS
      • Bilateral, Regional and Hemispheric Affairs
        • Bilateral Relations Department
        • Caribbean & Americas Department
      • Consular, Diaspora and Protocol Division
        • Consular Affairs Department
        • Diaspora Affairs Department
        • Protocol Department
      • Foreign Trade Division
        • Foreign Trade Department / Trade Agreements Implementation and Coordination Unit
      • Multilateral Affairs Division
        • Economics Affairs Department
        • International Organisations Department
      • Other Departments and Units
        • Customer Service Branch
        • Legal Unit
        • Access to Information and Records Unit
  • WHAT WE DO
    • CONSULAR SERVICES FOR JAMAICAN CITIZENS
      • Passport and Citizenship Applications & Notarial Services
      • Authentication and Legalisation of Documents
      • Apostille Authentication Application Form
      • Arrest , Detention and Incarceration Overseas
      • Death, Severe Injury or Critical Illness While Travelling Abroad.
      • Emergency Assistance while Travelling Abroad
      • Enforcement of Child Maintenance Orders
      • Deportation
      • Protecting the rights and interests of Jamaican in vulnerable situations
    • CONSULAR SERVICES FOR OTHER NATIONALITIES
      • Getting Married in Jamaica
      • Arrest & Detention while visiting Jamaica
      • Authentication and Legalisation of Documents
    • DIASPORA AFFAIRS
      • GJDC YC Elections 2025
      • JA-DEM
      • Global Jamaica Diaspora Council
      • Jamaica Diaspora Mentorship Academy
      • The Global Jamaica Diaspora Youth Council
      • Tracing your Jamaicans Roots
      • Returning to reside permanently in Jamaica
      • Procedures for Charitable Donations
    • FOREIGN TRADE
      • Foreign Trade Policy
      • – Foreign Trade Policy (2017)
      • – Action Plan for National Foreign Trade Policy,
        2017-2022
      • – Trade Policy 2001
      • General Information on Jamaica’s Trade
      • Bilateral Trade Agreements
      • Jamaica and the Caribbean Community (CARICOM)
      • The ACP/EU Trade Relationship
      • Multilateral Trade Relations
  • EMBASSIES/CONSULATES
    • JAMAICAN REPRESENTATIVES OVERSEAS
      • High Commission/Embassies
      • Consulates General
      • Consulates
    • FOREIGN REPRESENTATIVES IN JAMAICA
      • Order of Precedence – Diplomatic Corps
      • High Commissions & Embassies
      • International Organizations
      • Consulates
  • RESOURCES
    • VISA REQUIREMENTS
      • Travelling To Jamaica
      • Jamaicans Travelling Overseas
    • JA-DEM
    • TPA ORDERS AND SANCTIONS
    • GOJ ASSIGNMENT OF SUBJECTS DEPARTMENTS AGENCIES
    • PRESS RELEASES
    • SPEECHES & STATEMENTS
      • HMFAFT Speeches
      • HMFAFT Statements
    • POLICIES & ACTION PLANS
      • Foreign Trade Policy, 2017-2022
      • National Diaspora Policy
      • Action Plan for National Foreign Trade Policy, 2017-2022
  • GOV JA
    • TABLE OF PRECEDENCE
    • GOVERNOR GENERAL
    • PRIME MINISTER
    • OPPOSITION LEADER
    • MEMBERS OF THE CABINET
    • PERMANENT SECRETARIES
  • JA-DEM
  • CONTACT US
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